Microsoft Dynamics for the IT professional
Reduce costs, connect systems, empower people, and deliver business results
IT teams are responsible for the computers, networks, and software applications that manage a company’s operations, track financial transactions, and enable people to communicate and collaborate throughout the company. Without a smooth flow of information through a company’s IT systems, operations would not be efficient or even possible in some cases. IT managers need to monitor the day-to-day health of complex systems while simultaneously tracking innovations in technology that might create competitive advantages.
Tim, an IT manager
As the IT manager, my job is to keep our company’s network and computers up and running and see to it that everyone has the information and tools they need to do their job. My goal is to select, deploy, and manage our company’s IT investments so they become strategic assets to help the company reach its business goals.
The obstacles I face include the fact that we have many departments using systems that aren’t connected, leading to data duplication and sometimes multiple versions of the “truth.” It’s not enough to keep machines and applications running; I have to make sure that critical information can move through these siloed systems and reach the right people at the right time.
Microsoft Dynamics ERP and CRM solutions make the job of connecting systems and exchanging information easier for IT professionals, and in many cases, it happens automatically. Microsoft Dynamics enables your end-users to access information by themselves, so IT professionals can concentrate on higher-value tasks.
Reduced costs. Microsoft Dynamics solutions are built on a standard Microsoft platform, which helps your company reduce costs. You may already use many of the supporting technologies, such as Windows Server, Microsoft SQL Server, or Windows SharePoint Services. If so, you won’t need special licensing or costly, time-consuming retraining to benefit from Microsoft Dynamics solutions.
Familiar user experience. Microsoft Dynamics solutions operate like other familiar Microsoft applications, such as Microsoft Office. The RoleTailored user interface provides access to the data and insights needed for individual roles or departments, making Microsoft Dynamics easier to learn and use and helping to reduce IT support requirements.
Responsive to change. With a flexible and standard architecture that takes advantage of Microsoft .NET components such as Windows Workflow Foundation, Microsoft Dynamics enables you to quickly and easily add features and update workflows to respond to changing business conditions. This helps ensure that your business software is adaptable to your changing business needs.
Simpler end-user reporting. Microsoft Dynamics helps make important business information more widely accessible in your organization, giving the right people access to the right information at the right time. By using Microsoft SharePoint Products and Technologies, you can provide straightforward access to information via a Web browser. And because Microsoft Dynamics is built to work with familiar Microsoft Office programs such as Outlook and Excel, your people can use familiar tools to perform additional analysis.
Flexible deployment. Microsoft Dynamics ERP and CRM solutions are available either on-premise or via a hosted model (partner-hosted or Microsoft-hosted in the case of Microsoft Dynamics CRM), providing you with flexible and cost-effective deployment options.