Microsoft Dynamics NAV 2009 Demo - Role Centers Feature

Microsoft Dynamics ERP - Services financiers

 

En tant que banques, compagnies d'assurances et établissements financiers, vous devez réduire les coûts de vos processus internes et fournir un meilleur service à vos clients s'ils souhaitent développer leurs activités dans un contexte de forte concurrence. Par conséquent, vous devez changer votre façon de gérer votre relation client et vos opérations internes. Avec une solution appropriée de gestion de la relation client (CRM), vous gérez mieux vos clients, en proposant des services à plus forte valeur ajoutée, en rationalisant les processus métier et en réduisant leurs coûts.

Microsoft Dynamics CRM fournit une information client complète en regroupant différentes sources et en présentant les résultats aux employés via des outils intuitifs, extensions naturelles des applications Microsoft Office system. En donnant aux conseillers clientèle l'accès à des informations pertinentes en temps réel, Microsoft Dynamics CRM présente une vue plus complète de chaque client. De ce fait, vous améliorez votre service client, et vous captez et conservez les clients intéressants.

Pourquoi devriez-vous utiliser les solutions Microsoft Dynamics ?

Pour obtenir une vue complète sur chaque client

Visibilité en temps réel de toutes les données du client, même si elles proviennent de différentes bases de données.

Suivi de toutes les interactions orientées client sur tous les canaux de communication.

Suivi et analyse des besoins du client pour maximiser les opportunités de ventes croisées, et pour s'adapter rapidement aux nouveaux souhaits du client.

Pour réduire la charge administrative sur les conseillers financiers

Travail efficace des conseillers financiers au milieu des différentes sources d'information et des multiples canaux de diffusion.

Intégration des ventes, du marketing et du service client.

Intégration facilitée des changements intervenant dans la réglementation et la conformité.

Pour améliorer le service aux clients dans le secteur bancaire

Nouveaux canaux de communication comme les distributeurs automatiques de billets, les répondeurs automatiques, les systèmes de conseil en entreprise, avec des composants métier réutilisables.

Amélioration de la cohérence du service client ente tous les canaux.

Pour lier des systèmes et des processus isolés dans le secteur de l'assurance

Intégration d'applications et de workflows entre les réseaux de distribution, les fournisseurs de services, les administrateurs des polices, le traitement des dossiers et la réassurance.

Création d'un lien homogène avec le client.

www.pargesoft.com Microsoft Dynamics ERP Partner

THE MICROSOFT SOLUTION

The evolving global economy presents organizations in every industry with the difficult challenge of maintaining quality, growth, and innovation while concurrently reducing costs in ever-shorter product life cycles. As we attempt to balance these opposing needs, enterprises face new complexities in the modern marketplace: a shortage of skilled resources; greater demand for differentiation from growing competition; global shifts in supply and demand; the evolution of new business models; and the need for sustainability across multiple markets. Streamlining operations is a natural starting point for addressing most of these issues.

Whether your offerings are physical or digital, every enterprise can benefit from the new class of adaptive technology to support core manufacturing, store, branch, or service operations – as well as multi-enterprise supply chains. In evaluating potential solutions, today’s manufacturers look for technologies that can handle increasingly complex business operations as well as anticipate, innovate, and accelerate delivery of world-class products and services. To that end, the most useful operations-focused solutions enable role-based productivity in everyday activities by integrating people, processes, and business systems across organizational boundaries. Simultaneously, the ideal solutions also allow ideas, knowledge, data, and business insights to flow freely during every step of the product or service life cycle.

THE MICROSOFT SOLUTION
Over the years, Microsoft technologies have become ubiquitous in the operations arena. In fact, AMR Research estimates that more than 90% of today’s manufacturing execution systems run on Microsoft Windows and SQL Server, and that many point-of-sale (POS) systems are also Microsoft-based. Microsoft provides a comprehensive Operations Management platform to enable 'Operations 2.0', allowing organizations to continuously tune & adapt their dynamic business operations, by providing them the ability to easily integrate agile Systems of Innovation and Systems of Differentiation to inflexible Systems of Record.  The Microsoft platform for Operations Management includes SharePoint 2010 (pre-integrated as Duet Enterprise for SAP Customers), Office 2010, , Microsoft Dynamics CRM and Operational ERP solutions, and a comprehensive partner ecosystem that delivers solutions for manufacturing, store, branch and service operations.  SharePoint 2010  and Office 2010 enhance usability and productivity in operations, and are also the key System of Innovation. Microsoft Dynamics AX provides global organizations with a modern and intuitive Operational ERP System of Differentiation for manufacturing, store, branch and service operations that integrates with partner execution systems, while also integrating with, (or replacing) Systems of Record (e.g. HQ Administrative ERP) to support both market differentiated and globally standardized processes,  while providing global visibility.


Microsoft SQL Server 2008
All of our operations software solutions are founded on SQL Server 2008, a high-end, scalable database platform that provides secure, easy access to stored data and can integrate operational data across disparate production and service delivery systems including manufacturing execution systems, enterprise resource planning (ERP), POS, and supply-chain management software (SCM). SQL Server also includes powerful reporting and analysis services that can easily handle demanding analytical applications with millions of records and thousands of users.


Microsoft Dynamics AX
Another key component in our solution offering is Microsoft Dynamics AX which integrates several Microsoft technologies: BizTalk Server for automated data collection; SharePoint for role-based dashboards; SQL Server for performance management; and Microsoft Unified Communications for real-time collaboration capabilities via phone, mobile devices, live meetings, and more. Dynamics AX is a prime example of what Gartner refers to as a “visionary” breed of operational ERP, and a 'System of Differentiation' – one that can support dynamic business operations and augment a legacy administrative system in a two-tier deployment model.


Duet Enterprise for Microsoft SharePoint and SAP
Duet Enterprise, a product jointly developed by SAP and Microsoft, combines the collaboration and productivity supported by Microsoft SharePoint with the business data and business processing functionality of SAP applications. Recognized by Gartner as a 'System of Innovation', Duet Enterprise empowers operations personnel to consume and extend SAP processes and information through a familiar Microsoft SharePoint and Office environment.


And building upon these mission-critical, real-time systems, Microsoft and its certified partners have developed a variety of industry-specific solutions to help you leverage investments in core transactional systems while resolving concerns about adapting legacy systems to a modern, dynamic business environment.

Microsoft Operations Solution Benefits
 

• Higher efficiency through a familiar, easy-to-use, role-tailored environment
• Connected, collaborative online environments for real-time operational intelligence that spans applications, business processes, and enterprises
• Cost-effective, modern applications that can adapt to dynamic business operations and be scaled  for branches, companies, or divisions of any size
• Unified Communications capabilities that provide presence, identity, and collaboration platforms for rapid issue resolution across geographic and organizational boundaries
• Secure storage and retrieval of intellectual property across distributed, multi-enterprise operations via digital rights management (DRM)
• Deeper, more accurate actionable operational intelligence through automated data collection, direct data access, broad reporting, and pervasive performance-management capabilities

Process Industries for Microsoft Dynamics AX

Stay ahead of the competition with deep insight into your supply chain and process manufacturing life cycle, manage the complexities of formulating and producing products to custom specifications, and improve responses to customer needs. With Process Industries for Microsoft Dynamics AX, you can optimize operations and help support compliance with legal, regulatory, and market requirements to profitably satisfy customers and gain a competitive advantage.

Operations management

Fuel efficiency and reduce risk across the organization with standardized processes and shared best practices. Reduce time spent on quoting and estimating processes with accurate costing and capacity information. Support modes such as make to order, make to stock, and mixed mode, or a hybrid environment. Analyze and monitor production costs and requirements. Track order status using real-time updates.

Connectivity and communication

Share portal-based, real-time information about specifications, order status, and quality control testing among key departments and trading partners. Integrate inventory, production, and critical quality control (QC) data into your buying, selling, and production decisions. Respond quickly to order status, certificate of analysis, and delivery queries.

Planning and scheduling

Gain insight into costs and process efficiency with up-to-the-minute client, contract, and project details. Adjust product mix to respond to changes in demand. Use what-if simulations to analyze capacity loadings, shop floor activities, and production costs. Capitalize on new opportunities, and respond effectively to changing conditions. Schedule multiple package types within a single production run. Consider recurring or rework products when scheduling. Deploy finite or infinite capacity and materials scheduling, backward or forward scheduling, day scheduling, or detailed scheduling by hours and minutes.

Inventory and order tracking

Control inventory with real-time insight into production schedules, capacity, shop floor activities, and production costs. Pull inventory in the optimal sequence. Track order status using real-time updates on net purchasing, production, and capacity requirements. Define multiple inventory dimensions.

Customer relationship management (CRM)

Enable customers to order in their preferred units of measure (UOM). Support custom configurations and packaging types. Provide product availability, delivery, pricing, and other critical information.

http://www.pargesoft.com/ Microsoft Dynamics AX Partner

Setzen Sie auf Qualität. Setzen Sie auf die Branchenlösungen von Microsoft Dynamics für die Fertigung.

Innovative und qualitativ hochwertige Produkte entwickeln, kostengünstig produzieren und die Effizienz in der Lieferkette optimieren – die Ziele in der Fertigungsindustrie sind hoch gesteckt. Hier auf unseren Webseiten für Fertigung und Produktion finden Sie nutzenorientierte Informationen zu Markttrends und technischen Entwicklungen sowie Branchenlösungen von Microsoft Dynamics-Partnern.

Branchenlösungen von Microsoft Dynamics gibt es für die Anforderungen in Fertigungsindustrie, z. B. Automobilindustrie, Maschinen- und Anlagenbau, Konsumgüterindustrie sowie Elektrotechnik- und HighTech-Industrie, und Prozessindustrie, z. B. Chemie- und Pharmaindustrie.

Setzen Sie Ihre Microsoft Dynamics-Branchenlösung unternehmensweit ein oder nutzen Sie die vielfältigen Integrationsmöglichkeiten, um Microsoft Dynamics z. B. bei ausgelagerten Produktionsstätten zu implementieren und eine Anbindung an ein anderes ERP-System in Ihrer Hauptniederlassung zu schaffen. Ganz gleich, wofür Sie sich entscheiden: Sie profitieren von einer umfassenden Branchenlösung für Fertigung und Produktion sowie dem Branchenwissen unserer Partner.

Im Fokus

Branchenreport Prozessindustrie

Wie IT helfen kann, spezifische Herausforderungen zu meistern: In unserem achtseitigen Branchenreport beleuchten wir die aktuelle Marktsituation und die Herausforderungen in der Prozessfertigung mit den Kernbereichen Chemie, Pharma und Lebensmittel. Anhand der wichtigsten Themen wird aufgezeigt, welchen Beitrag IT-Lösungen leisten können, um die derzeitigen Herausforderungen zu meistern und auch in Zukunft wettbewerbsfähig zu bleiben. Microsoft Dynamics AX Industry Solutions Jedes Unternehmen hat seine Eigenheiten, jede Branche ihre spezifischen Herausforderungen. Microsoft bietet mit den Microsoft Dynamics AX Industry Solutions eigene Branchenlösungen für den gehobenen Mittelstand und Großkunden. Lesen Sie mehr zu: Industrial Equipment Manufacturing und Process Industries.

Hier ist guter Rat kostenlos: der Managementleitfaden für den Maschinen- und Anlagenbau

Der Managementleitfaden für den Maschinen- und Anlagenbau gibt Ihnen wertvolle Einblicke führender Branchenexperten in die aktuelle Situation im Maschinen- und Anlagenbau und verdeutlicht anhand von Kundenreferenzen, wie Sie mit integrierten IT-Lösungen Produktionszeit und -kosten einsparen können.

Upgrade your Microsoft Dynamics ERP solution

Upgrade your Microsoft Dynamics ERP solution and realize even greater business success

A thriving business is a dynamic business—one that can adapt quickly to change and capitalize on new opportunities as they arise. By keeping your Microsoft Dynamics enterprise resource planning (ERP) solution up-to-date, your organization can stay agile, drive productivity, save money, and stay ahead of the competition.

Remaining on an older ERP solution carries risk: Increased integration and maintenance costs, limited productivity and scalability, and difficulties accessing and retaining the skilled personnel who can help drive your business forward. If your solution is no longer supported, your organization is vulnerable to external factors—such as compliance with new legislation or tax regulations—that require immediate changes to your business.

By adopting the newest version of your Microsoft Dynamics ERP solution, you can tap into the most advanced capabilities for streamlining and optimizing your business systems.
 

Increase the long-term value of your ERP solution

Microsoft Dynamics ERP solutions are designed to increase organizational agility so you can quickly support the changing needs of your organization. With each new release, we drive for greater simplicity, making it easier to learn and use. We also continue to increase the value of your technology investments by optimizing how Microsoft Dynamics ERP solutions work with your existing systems.
Learn more about the benefits of upgrading your Microsoft Dynamics ERP solution:

Microsoft Dynamics AX: Take a test-drive (please register). Microsoft Dynamics GP: Take a test-drive (please register). Microsoft Dynamics NAV: Take a test-drive (please register). Microsoft Dynamics SL: Take a test-drive (please register).   http://www.pargesoft.com/